节目资讯
刊物:大家说英语
日期:2013-09-27
难易度:High
关键字:especially, pleasant, smile, pronounce, clearly
Welcome to the LTE TV studio, friends.
You are watching Let's Talk in English.
We want to teach you some good English words and phrases today.
And my name is Nathan.
It's great to be teaching you here.
Now today's topic is still LIFE.
And we have a new lesson called Phone Manners.
Phone Manners.
Katie, do you think that phone manners are important?
Well, that is a very good question, Nathan.
Hi, everyone, my name is Katie, your other LTE teacher here.
And I think that phone manners are very, very important.
When someone calls you, you want to sound like you're happy to hear from them.
So it's important to have good phone manners.
So let's learn about phone manners in Conversation A.
(Music).
Hello, friends.
Welcome to Let's Talk!
So do you have good phone manners?
Well, we are going to learn all about phone manners from our guest for today,
Ms. Tami Telephone.
Welcome to the show, Tami Telephone.
Thanks, Rob.
I'm glad to be here.
You're here to talk to us about good phone manners.
That's right.
Having good phone manners is important.
True.
Especially when you answer the phone for someone else.
Maybe for a family member or a boss at work.
That's right.
You need to be polite.
So give us some advice.
Make your voice sound pleasant.
(Background Noise).
Tami Telephone is on Rob's show today.
She's here to give us some tips on good phone manners.
That's right.
Manners are the way that we act.
We should have good manners.
We should be polite and nice when we are on the phone.
Tami says, "Having good phone manners is important." That's our "Use It!"
sentence for today.
Having a good friend is important.
Having a big family is fun.
Friends, try to use this sentence today.
And later, Rob says, "Especially when you answer the phone for someone else."
That is one of our key words.
Thank you for reminding me, Katie.
Let's talk about this key word.
especially.
especially.
This word means very much or more than usual.
So it's very important.
That's right.
It's always important to have good phone manners.
But it's even more important to have good manners when you answer someone else's
phone.
It's especially important.
But we can use this word another way.
Maybe I say I am interested in movies, but I am especially interested in movies
about real people.
And Tami gives us another piece of advice.
She says, "Make your voice sound pleasant." And that is the next key word.
Well, let's look at this one together, too.
pleasant.
pleasant.
If something or someone is pleasant, it is enjoyable or easy to like.
We often say that the weather outside is pleasant.
That means the weather is nice.
So if we make our voices pleasant, we make our voices sound nice.
And that's important to do when you're on the phone.
If your voice is pleasant, people want to talk to you.
That's right.
Well, friends, we have more advice from Tami in Conversation B, so let's go
there now.
(Music).
Explain more about having a pleasant voice.
You should sound happy when talking to the caller.
What if you don't feel happy?
What if you're tired?
Put a smile on your face, and you will sound happy.
OK. That's good advice.
Also, pronounce your words clearly.
Some people have trouble hearing.
What did you say?
Just kidding.
Thanks for the advice!
Tami says we should sound happy when talking to a caller.
But Rob asks, "What if you don't feel happy?" That is a great question.
What do you do if you don't feel happy, Nathan?
Well, like Tami says, "Put a smile on your face." If you smile, you sound happy.
I... I think it's working.
And uh, that is also a key word.
You're right, Nathan.
Let's look at that key word.
smile.
smile.
Smiling is what you do when you're happy.
You show your teeth.
Now smile can be both a noun and a verb.
I smile when I'm happy or I put on a smell when I'm happy.
Nathan and I smile when we teach.
We put on smiles because we're happy to teach you, friends.
Now that is some good advice from Tami.
Smiling even when you're tired or mad can make you sound and feel happy, too.
And then Tami gives us some more advice, "Pronounce your words clearly." Let's
look at those two key words.
First, pronounce.
pronounce.
When you pronounce a word, you say it in a certain way.
That's right.
And sometimes we don't know how to say a word.
When you are studying English, you have to learn how to pronounce words so that
you say them the right way.
Well, Nathan, you didn't pronounce that word well.
It's "pronounce." Now, friends, whenever you pronounce words well, people will
understand you.
That's very important.
So let's take a look at our next key word now because it's also important.
clearly.
clearly.
When you speak, it's important to speak clearly.
When you speak clearly, you talk so that people understand you.
That's right.
And if you speak clearly, you usually speak slowly and say your words well.
If you speak fast, you aren't speaking clearly.
If you talk quietly, you aren't speaking clearly, either.
If you don't speak clearly, people won't understand you when you are on the
phone.
And that's why Tami tells us to pronounce our words clearly.
Well, friends, let's go to "Read It!" now and find out a little more about phone
manners there.
(Music).
Phone manners are important, especially when answering the phone for someone
else.
When you answer the phone, how do you sound?
Does your voice sound pleasant?
Do you sound happy to talk to the caller?
Or do you sound tired or busy?
Even if you don't feel happy, put a smile on your face.
Then you will sound more pleasant.
Also, remember to pronounce your words clearly.
Some people have trouble hearing on the phone.
So let's review some phone manners.
Tami tells us to sound pleasant.
Your voice should sound nice.
That's right.
You shouldn't sound tired or busy.
So maybe we should see if Nathan has good phone manners.
Hello. What?
No. I can't. I can't talk now.
Call me later.
OK. Friends, that was an example of how not to answer the phone.
Nathan sounded busy.
Maybe we should try that again.
OK. Um...
Hello. What?
Oh, I'm... I'm sorry. I... I can't talk now.
But call me later. Please.
So, friends, do you see the difference?
I was busy, but I sounded nicer.
Well, those were some great phone manners, Nathan.
Thank you for helping us out.
Well, you're welcome, Katie.
OK, friends, now it's time to review our key words.
Here is the first key word.
especially.
especially.
Kim loves fruit, especially apples.
pleasant.
pleasant.
Your home is very pleasant.
I like it.
smile.
smile.
Sandy looks happy.
Look at her smile.
pronounce.
pronounce.
How do you pronounce this word?
clearly.
clearly.
Please speak clearly.
OK, friends, those were all of our key words today.
They are very important, so make sure that you practice them at home.
Practice how to pronounce them and make sure that you speak clearly when you do.
We're going to take a short break right now.
But don't worry, we'll beback.