节目资讯
刊物:大家说英语
日期:2013-09-27
难易度:High
关键字:especially, pleasant, smile, pronounce, clearly
Today Katie and I are going to play our favorite game with you.
It is called the Key Word Story where we use all of our key words to tell you a
story.
I will start.
Trudy had a pleasant voice.
She worked in an office and had to answer the phone a lot.
But even when she was tired and busy, Trudy kept a smile on her face.
She knew it was important to be happy.
Especially when her boss was in town.
Her boss was an important lady.
And the office was really loud, so Trudy had to speak clearly when she was on
the phone.
She often talked to people from different countries.
She also had to talk clearly.
But Trudy had great phone manners.
Her boss never wanted to let her go.
And that is our Key Word Story.
Now it's time to review today's conversations.
(Music).
Hello, friends.
Welcome to Let's Talk!
So do you have good phone manners?
Well, we are going to learn all about phone manners from our guest for today,
Ms. Tami Telephone.
Welcome to the show, Tami Telephone.
Thanks, Rob. I'm glad to be here.
You're here to talk to us about good phone manners.
That's right!
Having good phone manners is important.
True.
Especially when you answer the phone for someone else.
Maybe for a family member or a boss at work.
That's right.
You need to be polite.
So give us some advice.
Make your voice sound pleasant.
(Background Noise).
Explain more about having a pleasant voice.
You should sound happy when talking to the caller.
What if you don't feel happy?
What if you're tired?
Put a smile on your face, and you will sound happy.
OK. That's good advice.
Also, pronounce your words clearly.
Some people have trouble hearing.
What did you say?
Just kidding.
Thanks for the advice!
Phone manners are important, especially when answering the phone for someone
else.
When you answer the phone, how do you sound?
Does your voice sound pleasant?
Do you sound happy to talk to the caller?
Or do you sound tired or busy?
Even if you don't feel happy, put a smile on your face.
Then you will sound more pleasant.
Also, remember to pronounce your words clearly.
Some people have trouble hearing on the phone.
Ginger, phone manners are very important.
They are?
Mmhm.
Especially if you answer the phone for someone else.
OK. OK.
Mmhm. It's important how you sound.
I sound like this... Hehe, haha. Hello.
No, Ginger, when you answer the phone, you should sound happy.
Oh. Hello. Hello. Hello!
Something like that.
Yeah.
And don't sound tired.
Hello. Hello.
And don't sound busy.
Hello. Hello. I can't talk now, got to go.
Always sound pleasant.
Oh. Hello.
I'm so happy you called.
Oh, that's very good, Ginger.
Yeah. But what if I don't feel happy?
Well, just smile and you will sound happy.
Oh.
Hello... how...
Are you sure?
Try it again.
Hello.
(Chinese).
Hello, Johnny.
Well, how are you doing today?
Not very well, Dr. Pain.
I'm a little afraid of dentists, especially dentists with big beards.
Oh, there's nothing to be afraid of.
Just open up your mouth for a minute and say ah...
You know, I didn't always have this beard.
When I was a little boy, for example, my beard was quite a bit smaller.
But I must tell you, when you have a beard, uh...
Well, a... a beard is a wonderful...
No.
My wife loves this beard.
Oh... What am I trying to say?
I need Super Sentence Man.
I am Super Sentence Man.
And the super sentence you need is:
Having something is something else.
You want to say: Having a big beard is wonderful.
That's it!
Having a big beard is wonderful.
Excellent!
Now can you use that super sentence in your own way?
Of course, I can.
Having a dog is fun.
Having a dog is fun.
Great!
What about you, young man?
Can you give me a super sentence?
Having a toothache is not fun.
He sounds pretty funny with that thing in his mouth.
I think he said, "Having a toothache is not fun." That is a super sentence.
Now what super sentence did you need to use with Johnny here?
Oh. I was just telling him how wonderful it is to have a beard.
Having a beard is wonderful.
And that is how you use a super sentence.
Say it with me now.
A super sentence every day will make your English great.
All right. I must go.
Others need my help.
Goodbye, Super Sentence Man.
He's great, isn't he?
(Background Noise).
Right.
Well, just a... a few more minutes.
Calendar Phrase.
I'm glad to be here.
I'm glad to be here.
(Chinese).
Thank you for coming.
I'm glad to be here.
We are so happy you came.
I'm glad to be here.
Welcome to our wonderful city.
I'm glad to be here.
Would you like to say something?
Yes. Where are we?
I'm glad to be here.
I'm glad to be here.
(Chinese).
Phone manners are important.
But they're especially important if you work in an office.
That's right.
Someday you may have to answer the phone for someone.
So don't forget the tips we learned today.
Nathan, which do you think was the most important?
Well, one that I think was very useful is to smile when you talk on the phone.
That will make you sound happy even if you aren't.
What do you think, Katie?
Well, I think it's important to speak clearly.
We need to make sure that people on the phone understand us when we talk.
Well, friends, we're out of time.
But don't worry, we have a Saturday show for you tomorrow.
So join us then.
We'll review with you.
But right now we need to say goodbye.
And see you again right here on...
Let's Talk in English. Bye-bye.
(Music).